Privacy Policy for Canna Care App
Effective Date: May 6, 2025
Canna Care (“we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application (“App”) for shopping and rewards. Please read this policy carefully. By using the App, you consent to the practices described in this policy.
1. Information We Collect
a. Personal Information You Provide
We may collect personal information you voluntarily provide when you:
- Sign up for an account
- Make a purchase
- Participate in rewards programs or promotions
- Contact customer support
This may include:
- Name
- Email address
- Phone number
- Date of birth (to verify age 21+)
- Mailing/billing address
- Payment information (processed securely through third-party services)
b. Automatically Collected Information
When you use the App, we may automatically collect:
- Device information (OS, model, unique ID)
- IP address
- App usage and activity data
- Location data (if you enable location services)
c. Cookies and Similar Technologies
We may use cookies, mobile analytics, and similar tools to enhance user experience and personalize content.
2. How We Use Your Information
We use your information to:
- Process transactions and fulfill orders
- Manage rewards and promotions
- Provide customer support
- Improve and personalize the App experience
- Ensure legal compliance (e.g., age verification)
- Send updates, offers, and marketing communications (you can opt out at any time)
3. How We Share Your Information
We do not sell your personal information. We may share it with:
- Service Providers: For payment processing, marketing, analytics, and app functionality
- Legal Compliance: To comply with law, court orders, or government requests
- Business Transfers: In connection with a merger, acquisition, or asset sale
4. Data Retention
We retain your information only as long as necessary for the purposes described above, or as required by law (e.g., state cannabis regulations).
5. Your Choices
You have the right to:
- Access, update, or delete your account information
- Opt out of marketing communications
- Disable location tracking via device settings
To request data deletion or make privacy-related inquiries, email us at: [email protected]
6. Security
We use reasonable administrative, technical, and physical safeguards to protect your data. However, no method of transmission over the internet or mobile networks is 100% secure.
7. Children’s Privacy
This App is intended only for users aged 21 and older. We do not knowingly collect personal information from anyone under 21. If we learn that we have collected data from a minor, we will delete it.
8. Third-Party Links and Services
Our App may contain links to third-party websites or services. We are not responsible for the privacy practices of those entities.
9. State-Specific Privacy Rights
Depending on your location (e.g., California), you may have additional rights under local privacy laws. Contact us to exercise these rights.
10. Changes to This Policy
We may update this policy from time to time. We’ll notify you of material changes by posting a notice in the App or via email.
11. Contact Us
For any questions about this Privacy Policy or your data:
Canna Care
250 Fischer Ave, Grand Junction, CO 81503
Email: [email protected]
Phone: (970) 248-5874 (KUSH)